Privacy Policy

Twenty Forth & Fifth ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking and financial services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our services.

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, date of birth, and identification documents
• Financial Information: Account numbers, transaction history, and banking details
• Verification Documents: Government-issued ID, proof of address, and KYC documentation
• Account Credentials: Username, password, and security PIN
• Communication Data: Messages sent through our support channels

We also automatically collect certain information when you use our services, such as IP address, browser type, device information, and usage patterns.

We use the information we collect to:

• Provide, maintain, and improve our banking and financial services
• Process transactions and manage your accounts
• Verify your identity and comply with KYC/AML regulations
• Communicate with you about your account and our services
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations and regulatory requirements
• Send you important updates and notifications

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you have explicitly authorized us to share your information

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and assessments
• Access controls and employee training
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though this may affect functionality.

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your personal information (subject to legal requirements)
• Object to processing of your personal information
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are retained in accordance with applicable banking and regulatory requirements.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: